Privacy Policy

This privacy policy explains how LusciousGems uses and protects any information that you provide when you use this website. LusciousGems is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified while using this website, you can be assured that it will only be used in accordance with this privacy statement.

LusciousGems may update this policy from time to time by revising this page. We encourage you to review this page periodically to ensure that you are satisfied with any changes.

---

What We Collect

We may collect the following information:

• Name
• Contact information, including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys, feedback, or promotional offers

---

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

---

How We Use Cookies

A cookie is a small file that requests permission to be placed on your computer’s hard drive. Once you agree, the file is added and helps analyse web traffic or allows you to know when you visit a particular site.

Cookies enable web applications to respond to you as an individual by tailoring operations to your needs, preferences, and interests based on previously gathered information.

We use traffic log cookies to identify which pages are being visited. This helps us analyse website traffic data and improve our website to better suit our users’ needs. This information is used solely for statistical analysis purposes and is then removed from the system.

Cookies do not give us access to your computer or any personal information beyond what you choose to share with us. You may choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. This may limit your ability to fully experience certain features of the website.

---

Links to Other Websites

Our website may contain links to external websites for your convenience. Once you leave our site, please note that we do not have control over other websites. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting such sites. You should review the privacy policies of those websites before providing any personal information.

---

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• When filling out a form on the website, look for options that allow you to indicate that you do not wish your information to be used for direct marketing purposes.
• If you have previously agreed to receive marketing communications, you may withdraw your consent at any time by contacting us via email.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send promotional content that we believe may be of interest to you, only if you have opted in.

You may request details of personal information that we hold about you in accordance with applicable data protection laws. If you would like a copy of the information held on you, please contact us through our official customer service channels.

If you believe that any information we are holding about you is incorrect or incomplete, please contact us promptly. We will correct any inaccuracies as soon as possible.